The Perfect Storm: Managing and Retaining the Millennium Generation
Thursday, May 29, 2008
Full-day Program Time: 8:30 a.m. - 3 p.m.
(There will be a one-hour lunch break at 11:30 a.m.)
Registration Instructions:
Call CACEO at 916-492-CACE or visit our website at:
http://www.caceo.us/register-ce.php
Cost is $70.00 for one day or $130.00 for both days, CACEO membership not required.
Program Description:
Never before in the history of America, or the world, has there been 4 distinct generations working and learning side by side: Veterans, Baby Boomers, Gen Xers and Gen Yers. This unlikely combination of people working together under the same roof at the same time has caused a lot of frustration and irritability among workers, simply because people do not know how to best communicate with one another, or how to work together and understand one another.
The good news is this! The combination of all four work groups, with the addition of Gen Nexters (the next group of workers to enter the workplace) can provide organizations with powerful, productive and high-performing opportunities, like never before*provided workers understand the dynamics of the workplace and how to communicate to all generations more effectively and accept and appreciate each group’s unique contributions and very different behaviors!
Highlights:
This module will help attendees to understand, in-depth, each very different generation and their workgroup, dissect personality types and see where he or she fits into the big picture in a positive and productive way.
Closing gaps and misunderstandings and building relationship bridges.
Tools and techniques for bringing people together
Avoiding the “Avoidance Factor” Denying that there’s a gap and the cost of doing so
Tracking trends of each generation for better communication*enables discussion topics and stronger relationships on the job*each group has trends they follow all the way to the office
Examples of how each group interprets the same message*all very different*understand and leap ahead with your communications toolkit. How each generation views his or her worklife. Example, Veterans and Boomers live to work*Gen Xers and Gen Yers work to live*backpack in the Himalayas, travel the world, reject loyalty, authority, implement attitudes of entitlement, etc.
Classroom exercise
What makes a worker high maintenance? What makes you high maintenance? Transitioning people to self-reliance and accountability. 12 Rules to hang on to your talent*all of your talent! Keeping the people (all ages) who keep your business in business.
One Size Fits All, Doesn't! Easy ways on how to adapt the work environment so that everyone is happy and productive. Organizations are NOT psychology labs!
Overcoming roadblocks and myths about each generation that holds us back! It’s not your father’s, or grandfather’s, workplace anymore!
Anne will be available during breaks and after class to answer questions and sign copies of her books.
